Frequently Asked Questions
Got a question or a doubt? We’ve got the answers right here.
1. What is RentoMojo?
We’re an online rental company and we’re here to offer you easy access to a smarter & better lifestyle. Our services let you rent lifestyle essentials like furniture, appliances, electronics, fitness and more at affordable prices. Renting is IN, and you too can join the revolution by making the smart choice with RentoMojo.
2. Which cities do you provide your services in?
We’re currently operational in eight cities: Bangalore, Mumbai, Pune, Delhi, Noida, Gurgaon, Hyderabad & Chennai.
3. Is there a minimum period for which I must rent out a product? What if I want to end my rental contract before that period?
Yes, you are given a choice between our various minimum usage tenure plans. The monthly rents we charge are dependent on the minimum tenure you are willing to rent out the products for at the time of booking your plan. The longer the tenure you choose, the cheaper is the monthly rent that we offer.
You can, of course, choose to end your rental subscription, anytime post taking delivery of products. However, in case you are ending your rental subscription before meeting your chosen minimum rent tenure, then you are liable to pay a small early closure charge as per your rental contract.
In case you end your subscription anytime post meeting your minimum commitment tenure, then no early closure charge will be asked of you, only the pro-rata rent for the month and damage charges (if any).
4. What are the minimum usage tenures available for me to rent out a product for?
Currently, we offer a minimum 1 month, 3 months, 6 months, 12 months, 18 months and 24 months plan on our products in decreasing order of monthly rent and increasing order of early closure charge (should you decide to end your rental contract before meeting your chosen minimum usage tenure).
You can continue to rent the product for as long as you wish; there is no limit on usage. Your rental contracts only ends when you decide. Your monthly rent remains the same as per your last chosen minimum tenure (unless you manually extend your minimum usage from your customer dashboard in which case you can avail a cheaper monthly rent).
Please reach out to our representatives on 1800-102-6601 (9 AM - 6 PM) to know more.
5. Why do I have to pay a security deposit for my rented products?
A fixed minimal amount is collected as security deposit on your RentoMojo subscription as soon as you checkout with your rental plan. This amount is fully refundable if the products are returned to us in good condition, after you meet the minimum tenure of usage that you would’ve opted for.
6. Is there any free trial policy by which I can try out the rental service for free?
Yes, absolutely. We have a 7-day trial policy on all our products. If you return the product anytime within 7 days from taking delivery, neither any rent nor any early closure charge will be asked of you.
Damage charges are still applicable in case there is any major damage incurred on the product within these 7 days.
7. I am a house owner, how can I benefit from these plans?
Furnished apartments demand a premium house rent when compared to unfurnished ones. If you want to turn your unfurnished apartment into a fully furnished one, you can do so at a lower monthly charge then the house rent you would’ve paid for a fully furnished one, by opting to rent from our selection of tailor-made home furnishing packages.